Another trend that is growing in popularity is improvement in warehouse management systems (WMS). The average shelf life of a WMS computer system is about two years before upgrades are necessary. Warehouse facilities spend thousands of dollars to maintain and upgrade their systems and what we are seeing is two important things.
First, companies want to customize their WMS system to meet their business processes and needs. A one-system fits all is not always the best bet for every company. A garment warehouse does not have the same needs as a refrigeration plant, so a WMS for one does not always fit the needs of the other.
A trend that we are seeing is the integration of radio frequency identification system and voice activated system. The combination of the two systems has the benefits of both worlds to improve efficiencies. For example, a voice recognition system utilizes hardware and a headset that the worker listens to for direction rather than reading direction. This leads to efficiency in picking and packing as well as fewer injuries because of greater awareness to surroundings.
An issue that may arise from the new system is user error. However, because of the integration of both a data scanning system as well as voice system, supervisor are better able to track merchandise and labor to correct issues by providing additional training.
Sources:
warehouse-solutions.com
Truck Transportation and Warehousing
Warehouse Management Systems - WMS
VendorSeek.com
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